Frequently Asked Questions

Before Order

Upgrading wheels and tires is a good way to enhance and update the look and performance of your vehicle. Using lower profile tires with larger diameter wheels allows your vehicle to provide better steering response and better cornering. Visually, the larger wheel and lower profile tires create an enhanced and more aggressive look for the vehicle.  Pairing a larger diameter or wider wheels with a larger and lower profile tires while maintaining odometer and speedometer accuracy through selecting tires that are within 3% of the overall diameter of the original tires on your vehicle.  Please refer to the vehicle selection page or contact our customer service department at 1-877-999-4335 or for assistance on properly sizing the vehicle of your choice.

Note that all Velox fitments are done with vehicles with stock height. Any modifications to lower the vehicle may affect the proper fitment of the wheels onto the vehicle.

Fitment of caps may sometimes require an alternative cap, depending on the wheel and hub of the vehicle. If your vehicle is installed with our wheels and the accompanying caps do not clear the hub, we do have alternative taller caps available free of charge for specific models.

For winter sizing and plus sizing applications, we recommend checking with your tire professional for alternative tire sizes that will match your original tires'  overall diameter to within 3%.  This will ensure speedometer readings remain accurate. 

Both the All Season and Nordica Series' wheels are constructed of cast aluminum and have a tri-phase coating that helps to prevent oxidation while also protecting against the elements. However, the Nordica Series is optimized for ease of repair to damage stemming from scratches and nicks that occur with greater frequency under snow-packed conditions, where hidden debris can inflict visible damage to the wheel. Touch-up paint for this series is readily available and can either be matched by an automotive paint shop or through parts retailers.

Most leakage from pitting is either because wheels are chrome-plated, which provides zero protection against corrosive chemicals, or the finish of the existing wheels has been compromised and thus allowed corrosion to creep under into the wheel. Velox All Season and Nordica Series are ideally suited to better combat the variables that lead to pitting and air loss. However, effectiveness may vary depending on use. Velox recommends protective maintenance and care to extend the life of your wheels.

Every order received is reviewed by our technical experts to reconfirm that all clearances are acceptable and within the industry standard tolerances. If replacing wheels on existing tire sizes on your vehicle, small variations in size are allowed since tires will fit on a range of wheel sizes.

In most cases existing TPMS sensors are transferable to your newly purchased wheels. You may use the existing sensors if they meet the following criteria:

  1. The vehicle and existing sensors are less than 5 years old.
  2. The new wheels are the only set of wheels used on the vehicle. (If you are alternating between winter and summer wheels and tires, we recommend using the original TPMS sensors for your winter wheel/tire set and new sensors for your summer wheel/tire set.)

During Order

Alternative tire sizes if available, will still require confirmation from both our wheel technicians and the tire professional assisting you to ensure that the tire selected are load and speed compatible with your vehicle. Please contact Velox Wheels Customer Service at 1-877-999-4335 during our normal business hours for assistance.

We recommend you contact us for further confirmation, as vehicle fitment and application can vary by year. Please contact Velox Wheels Customer Service at 1-877-999-4335 during our normal business hours for assistance.

After Order

For certain applications, hub rings are not required since the wheel's center diameter closely sleeves over the diameter of the hub on your vehicle. This means that the wheel is already hub-centric. Prior to shipment, Velox confirms if there is a need for hub rings based on the wheel you have selected and will supply hub rings if necessary. If for any reason you still are concerned about the necessity of rings for your vehicle/wheel combination, please contact Velox Wheels Customer Service at 1-877-999-4335 during our normal business hours for assistance.

Velox offers a One-Time Complimentary Lug Nuts/Bolts which do not come in alternative colors. Additional selections are available either online or at your local automotive store. Check with your local automotive store professional for availability and fitment.

In some cases your wheels may fit other vehicles, but may require different hardware to accommodate the switch. Please contact Velox Wheels Customer Service at 1-877-999-4335 during our normal business hours for confirmation and further assistance.